- Wholesale Roses
- Wholesale Flowers
- Glass and Supplies
- Flower Delivery
- Wedding Arrangements
Orlando Flower Market reserves the right to refuse service to anybody at anytime.
If you would like to change your flower order, please contact us at least 7 days prior to your first scheduled delivery date. We might not be able to make changes to an order without sufficient notice. There is a $10 fee to change the scheduled delivery address and is not guaranteed.
If you would like to completely cancel your flower order you must do so at least 8 business days prior to your first scheduled delivery date. No cancellations will be accepted within 7 business days of a scheduled delivery date. There is a 15% surcharge for all cancelled orders. To cancel an order, you can either send an email to email@example.com with the subject heading CANCEL ORDER # (include your order number) in the body of the email include what you want to cancel or call us 407.423.7033. Either way, we will need to speak with the person who placed the order to confirm the cancellation.
Orlando Flower Market recommends the customer, or a representative, be present for delivery. A signature may or may not be required at the time of delivery. Orlando Flower Market is not responsible for lost or stolen packages, damage to the products as a result of being left in inclement weather, damage to products as a result of prolonged travel times caused by the customer not being present, FedEx or DHL delays, delays as a result of Customs and Agricultural inspections, or acts of God.
Orlando Flower Market ships wholesale flowers that may be protected and secured with heavy plastic straps, large metal staples, wooden rods and other sharp packaging materials. The packaging materials and the flowers themselves may have rough sharp edges and/or thorns. Use caution to protect yourself while handling the boxes, packaging materials and the flowers themselves. Packaging straps are under pressure and may release suddenly. There is a risk for injury when handling the boxes, packaging materials and flowers. Please be careful and use proper protective gloves and appropriate tools. Orlando Flower Market can not be held responsible for damages or injuries that occurred as a result of handling our packages or flowers.
If you are not satisfied with your flower shipment, please call Orlando Flower Market IMMEDIATELY after opening your boxes at 407-423-7033 AND email us to firstname.lastname@example.org. All complaints must be communicated verbally and accompanied with digital pictures indicating all the flowers within 24 hours of receipt of the product or your claim will not be accepted and no refund will be granted. In order to process your claim, we will request digital pictures and/or return of all product (for quality inspection). We do not guarantee color tone matches. Flowers are a natural product and vary in color from season to season.
It is the customer's responsibility to properly care for flowers. Orlando Flower Market is not liable for products mishandled by clients. As a courtesy, each product page explains in detail how to care for flowers, however customers must be knowledgeable on flower care.
Orlando Flower Market makes a conscientious effort to describe and display our products and services as accurately as possible. Despite our best efforts, items may be mis-priced, described inaccurately, or unavailable and we may experience delays in updating product information. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications and availability. Orlando Flower Market reserves the right to change or update product information, to correct errors, inaccuracies or omissions at any time and without prior notice. The colors shown on the site may be influenced by your computer and/or monitor settings. We are unable to guarantee exact color matches.
Visitors are authorized to use the Site and Contents strictly for personal, non-commercial use. You may download, print and save copies of materials strictly for your personal, non-commercial use only. No right, title or interest in any Content is transferred to you as a result of downloading or copying. Publishing, selling, modifying, retransmitting or otherwise distributing without written consent is strictly prohibited and punishable by law.
In the event that you decide to share information on our Site please understand that it is considered to be non-confidential information and you are granting Orlando Flower market a non-exclusive, worldwide, royalty-free, irrevocable, perpetual license to use, display, edit, modify, reproduce, distribute, store and prepare works of Your Content. Orlando Flower Market is free to reproduce, use, disclose and distribute such communications without limitation or obligation.
Orlando Flower Market is operated out of Orlando, Florida and governed under the state law thereof. Therefore, it is legally bound by the State of Florida and the United States of America. If you are placing an order from outside of the United States (for delivery within the US), please take note that all information you provide will be transferred to the United States. These laws apply no matter where in the world you live or order from.